COVID-19 | Status & Response

COVID-19 | Status & Response

Just like most of you, we at Fix My Blinds have been devastated to hear how COVID-19 has affected so many people around the world. The health of our employees, customers, and community is very important to us. We are open and maintaining minimum basic operations. We have taken steps to ensure we do our best to stay safe and healthy.

COVID-19 | Status & Response

Just like most of you, we at Fix My Blinds have been devastated to hear how COVID-19 has affected so many people around the world. The health of our employees, customers, and community is very important to us. We are open and maintaining basic minimum basic operations. We have taken steps to ensure we do our best to stay safe and healthy.

Operation Status

Fixmyblinds.com – Open

We are taking online orders and shipping

Order Processing - On Time

Most orders ship within 1 business day.

Shipping Methods – Some Delays

Some USPS shipments have been delayed up to 10 business days.

UPS Next Day Air and UPS 2nd Day Air are temporarily unavailable

UPS has suspended service guarantees for all shipments

Email Support – Available

8am - 4pm MT Monday – Friday

service@fixmyblinds.com

Phone Support – Limited

Call back requests only

719-597-0696

In-store purchases – Unavailable

We are currently only accepting online orders.

In-store support – Unavailable

Please contact us via email or phone

Returns - Some Delays

Returns will be processed within 7-10 business days once it is received.

 

How We’ve Responded to COVID-19

In order to comply with state and national guidelines, Fix My Blinds is currently only maintaining minimum basic operations. All face-to-face business transactions have been suspended to comply with the Colorado Executive Order D 2020 044. All office employees are required to telework from home. Warehouse employees are maintaining basic inventory and order fulfillment operations while complying with social distancing and sanitization guidelines outlined by CDPHE and the CDC. We are enforcing them using the steps outlined in the Social Distancing Self-Certification for Businesses. In addition, we have added paid time off to all employee’s benefits packages. If a team member is experiencing any symptoms, we are asking them to stay home.

Please contact us if you have any questions.